Do you offer free shipping?
For USPS, your cost to ship maxes out at the USPS small flat rate price (currently $8.75) when purchasing at All Natural Artisan. Any amount over is free for you and paid by us, no matter how heavy the package is or what size the box is
We are proud to announce, we are now offering FedEx 2 day shipping for a $10 max flat rate. We will cover the rest. Any size order from allnaturalartisan.com can get to you in 2 days in any US region that is served by FedEx for only $10
What methods of shipment do you use?
We use USPS and FedEx, which can be selected at checkout. We also offer UPS by request or for orders weighing more than 8 lbs
When will my order ship?
We ship same day as long as payment is received by 11 am EST
When will tracking update?
FedEx: Typically scans every package and updates same day (not in real time)
USPS: Scans are very unreliable with USPS. In best case, they will update in the evening. Often times they skip the entry and local scans so it looks lost, until the scan at the destination hub appears. We often deliver direct to the transport truck, in that case the entry scan wont be logged
What happens if the courier loses my package or it gets stuck?
All packages are guaranteed to be delivered. If the package has had no movement in 2 weeks, we will send a free reshipment. Please make sure to receive the package in a safe place as we will not be able to replace any packages that have a final delivery scan
What is the best shipping method?
We strongly believe FedEx 2-day is the best shipping option. It now costs only $10 and is one of the most reliable shipping methods we currently have.
